:root{--ink:#162127;--muted:#5d6b73;--line:#dfe5e8;--bg:#f3f5f6;--card:#fff;--brand:#0f6b63;--brand-ink:#0a4a45;--side:#10262b;--danger:#b42318;--wa:#128c4a;--radius:10px}
*{box-sizing:border-box}
html{-webkit-text-size-adjust:100%}
body{margin:0;font:15px/1.5 system-ui,-apple-system,"Segoe UI",Roboto,Arial,sans-serif;color:var(--ink);background:var(--bg)}
a{color:var(--brand);text-decoration:none}
a:hover{text-decoration:underline}
h1{font-size:24px;line-height:1.2;margin:0 0 4px;letter-spacing:-.01em}
h2{font-size:16px;margin:0 0 12px}
p{margin:0 0 10px}
.muted{color:var(--muted)}
.small{font-size:13px}
.mono{font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;font-variant-numeric:tabular-nums}
.num{text-align:right;font-variant-numeric:tabular-nums;white-space:nowrap}

/* shell */
.shell{display:flex;min-height:100vh}
.side{width:224px;flex:none;background:var(--side);color:#cfdcdf;padding:18px 12px;display:flex;flex-direction:column;gap:2px}
.side .brand{color:#fff;font-weight:700;font-size:17px;padding:4px 10px 14px;display:block}
.side a{color:#cfdcdf;padding:8px 10px;border-radius:8px;display:block;white-space:nowrap}
.side a:hover{background:rgba(255,255,255,.08);text-decoration:none}
.side a.on{background:var(--brand);color:#fff}
.side .sep{height:1px;background:rgba(255,255,255,.12);margin:8px 4px}
.side .who{margin-top:auto;padding:12px 10px 0;font-size:13px}
.side .who button{background:none;border:0;color:#9fd3cd;padding:0;cursor:pointer;font:inherit}
.main{flex:1;min-width:0;padding:24px 28px 60px}
.head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;flex-wrap:wrap;margin-bottom:18px}
.actions{display:flex;gap:8px;flex-wrap:wrap;align-items:center}

/* pieces */
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);padding:18px;margin-bottom:16px}
.grid{display:grid;gap:16px}
.g2{grid-template-columns:repeat(2,minmax(0,1fr))}
.g3{grid-template-columns:repeat(3,minmax(0,1fr))}
.g4{grid-template-columns:repeat(4,minmax(0,1fr))}
.split{display:grid;grid-template-columns:minmax(0,2fr) minmax(0,1fr);gap:16px;align-items:start}
.stat{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);padding:14px 16px}
.stat b{display:block;font-size:26px;line-height:1.2;font-variant-numeric:tabular-nums}
.stat span{color:var(--muted);font-size:13px}
.flash{padding:10px 14px;border-radius:8px;margin-bottom:14px;border:1px solid}
.flash.ok{background:#e8f6ee;border-color:#b5dfc6;color:#11532f}
.flash.err{background:#fdecea;border-color:#f3bdb7;color:#8a1c12}
.flash ul{margin:0;padding-left:18px}

.tablewrap{overflow-x:auto}
table{width:100%;border-collapse:collapse}
th{text-align:left;font-size:12px;text-transform:uppercase;letter-spacing:.04em;color:var(--muted);font-weight:600;padding:8px 10px;border-bottom:1px solid var(--line);white-space:nowrap}
td{padding:10px;border-bottom:1px solid var(--line);vertical-align:middle}
tr:last-child td{border-bottom:0}
th.num{text-align:right}

.badge{--c:#64748b;display:inline-block;padding:2px 10px;border-radius:999px;font-size:13px;font-weight:600;color:var(--c);background:color-mix(in srgb,var(--c) 13%,#fff);border:1px solid color-mix(in srgb,var(--c) 35%,#fff);white-space:nowrap}
.pills{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:14px}
.pill{--c:#64748b;padding:6px 12px;border-radius:999px;border:1px solid var(--line);background:#fff;color:var(--ink);font-size:14px}
.pill b{color:var(--c);margin-left:4px}
.pill.on{border-color:var(--c);box-shadow:inset 0 0 0 1px var(--c)}
.pill:hover{text-decoration:none;border-color:var(--c)}

/* forms */
label{display:block;font-size:13px;font-weight:600;margin-bottom:4px}
input,select,textarea{width:100%;font:inherit;color:inherit;padding:8px 10px;border:1px solid #c9d2d6;border-radius:8px;background:#fff}
input[type=checkbox]{width:auto;margin-right:6px}
input[type=color]{padding:2px;height:38px}
textarea{min-height:90px;resize:vertical}
input:focus,select:focus,textarea:focus,.btn:focus-visible{outline:2px solid var(--brand);outline-offset:1px}
.field{margin-bottom:12px}
.check{font-weight:400;font-size:15px;display:flex;align-items:center;margin-bottom:6px}
.inline{display:flex;gap:10px;flex-wrap:wrap;align-items:flex-end}
.inline>*{flex:1;min-width:130px}
.inline>.fit{flex:none;min-width:0}
.btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;font:inherit;font-weight:600;padding:8px 14px;border-radius:8px;border:1px solid #c9d2d6;background:#fff;color:var(--ink);cursor:pointer;white-space:nowrap}
.btn:hover{text-decoration:none;border-color:#9aa8ae}
.btn.primary{background:var(--brand);border-color:var(--brand);color:#fff}
.btn.primary:hover{background:var(--brand-ink)}
.btn.wa{background:var(--wa);border-color:var(--wa);color:#fff}
.btn.danger{color:var(--danger);border-color:#f0c4bf}
.btn.sm{padding:4px 10px;font-size:13px}
.btn.big{padding:14px 18px;font-size:16px}
.btn.disabled{opacity:.45;pointer-events:none}
form.i{display:inline}
.pager{display:flex;gap:12px;align-items:center;justify-content:center;margin-top:14px}
.statusbtns{display:flex;gap:8px;flex-wrap:wrap}
.statusbtns .btn{--c:#64748b;border-color:var(--c);color:var(--c)}
.statusbtns .btn.on{background:var(--c);color:#fff}
.kv{display:grid;grid-template-columns:auto 1fr;gap:6px 16px;margin:0}
.kv dt{color:var(--muted)}
.kv dd{margin:0}
.bigname{font-size:28px;font-weight:700;line-height:1.15}
.msg{white-space:pre-wrap;background:var(--bg);border:1px solid var(--line);border-radius:8px;padding:10px 12px;margin-bottom:8px;font-size:14px}
.totals td{border:0;padding:4px 10px}
.totals tr.sum td{font-weight:700;border-top:1px solid var(--line);padding-top:8px}

/* login + public tracking */
.plain{max-width:560px;margin:0 auto;padding:40px 16px}
.plain.narrow{max-width:380px;padding-top:12vh}
.plain .brandline{font-weight:700;font-size:18px;margin-bottom:18px;color:var(--brand-ink)}
.steps{list-style:none;margin:14px 0 0;padding:0}
.steps li{position:relative;padding:0 0 14px 28px;color:var(--muted)}
.steps li:before{content:"";position:absolute;left:5px;top:5px;width:10px;height:10px;border-radius:50%;background:#fff;border:2px solid #c2ccd1}
.steps li:after{content:"";position:absolute;left:10px;top:19px;bottom:-3px;width:2px;background:#d5dde1}
.steps li:last-child{padding-bottom:0}
.steps li:last-child:after{display:none}
.steps li.done{color:var(--ink)}
.steps li.done:before{background:var(--brand);border-color:var(--brand)}
.steps li.done:after{background:var(--brand)}
.steps li.current{font-weight:700}
.steps li.current:after{background:#d5dde1}

/* labels */
.labels{display:flex;flex-direction:column;align-items:center;gap:14px;padding:16px}
.label{width:var(--label-w,80mm);background:#fff;color:#000;border:1px dashed #9aa8ae;padding:4mm;font-size:11pt;line-height:1.25}
.label .l-top{display:flex;justify-content:space-between;font-size:9pt;border-bottom:1px solid #000;padding-bottom:1mm;margin-bottom:2mm}
.label .l-name{font-size:17pt;font-weight:800;line-height:1.1;overflow-wrap:anywhere}
.label .l-mid{display:flex;gap:3mm;align-items:center;margin:2mm 0}
.label .qr{width:27mm;flex:none}
.label .qr svg{display:block;width:100%;height:auto}
.label .l-code{font-size:20pt;font-weight:800;letter-spacing:.02em}
.label .l-info{font-size:9.5pt;min-width:0;overflow-wrap:anywhere}
.label svg.bar{display:block;width:100%;height:11mm}

.side .bar{display:contents}
.side .links{display:flex;flex-direction:column;gap:2px;flex:1}
.side .menu-btn,.side .quick{display:none}

@media (max-width:900px){
  .shell{flex-direction:column}
  .side{width:auto;padding:0;position:sticky;top:0;z-index:20;gap:0}
  .side .bar{display:flex;align-items:center;gap:8px;padding:10px 14px}
  .side .brand{padding:0;flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
  .side .menu-btn,.side .quick{display:inline-flex;background:transparent;color:#fff;border-color:rgba(255,255,255,.35);min-height:40px;padding:6px 14px}
  .side .links{display:none;padding:4px 10px 14px;max-height:calc(100vh - 60px);overflow-y:auto}
  .side.open .links{display:flex}
  .side .links a{padding:12px 10px;font-size:16px}
  .side .who{margin-top:8px;padding:12px 10px 0;border-top:1px solid rgba(255,255,255,.12)}
  .main{padding:16px 14px 60px}
  .g2,.g3,.g4,.split{grid-template-columns:minmax(0,1fr)}
  .g4.keep2{grid-template-columns:repeat(2,minmax(0,1fr))}
  h1{font-size:21px}
  .bigname{font-size:23px}
  .card{padding:14px}
  .stat b{font-size:22px}
}

@media (max-width:640px){
  /* bigger touch targets, and 16px text stops iPhone zooming into fields */
  input,select,textarea{font-size:16px;min-height:44px}
  input[type=checkbox],input[type=radio]{min-height:0}
  .btn{min-height:44px;padding:10px 16px}
  .btn.sm{min-height:36px;padding:6px 12px}
  .inline>*{flex:1 1 100%}
  .inline>.fit{flex:1 1 100%}
  .inline>.fit[style*="width"]{flex:1 1 40%}
  .head{flex-direction:column;align-items:stretch}
  .actions{width:100%}
  .actions .btn{flex:1}
  .actions form.inline{flex:1 1 100%}
  .pills{flex-wrap:nowrap;overflow-x:auto;margin-left:-14px;margin-right:-14px;padding:0 14px 4px}
  .pill{white-space:nowrap}
  .statusbtns{display:grid;grid-template-columns:1fr 1fr}
  .statusbtns form,.statusbtns .btn{width:100%}

  /* tables become cards */
  .tablewrap{overflow:visible}
  .tablewrap table,.tablewrap tbody,.tablewrap tr,.tablewrap td{display:block;width:100%}
  .tablewrap thead{display:none}
  .tablewrap tr{border:1px solid var(--line);border-radius:10px;padding:6px 12px;margin-bottom:10px;background:#fff}
  .tablewrap td{display:block;position:relative;border:0;padding:8px 0 8px 40%;min-height:36px;text-align:left;overflow-wrap:anywhere}
  .tablewrap td.num{text-align:left;white-space:normal}
  .tablewrap td::before{content:attr(data-label);position:absolute;left:0;top:10px;width:37%;color:var(--muted);font-size:13px;font-weight:600;line-height:1.3}
  .tablewrap td[data-label=""]{padding-left:0}
  .tablewrap td[data-label=""]::before{display:none}
  .tablewrap td:empty{display:none}
  .tablewrap td .btn,.tablewrap td form.i{display:inline-flex}
  .tablewrap table.access td:first-child{padding-left:0}
  .tablewrap table.access td:first-child::before{display:none}
  table.access .c{width:auto;text-align:left}
  .totals td.num{white-space:normal}
  .kv{grid-template-columns:minmax(0,40%) 1fr}
  .labels{padding:8px}
}
@media print{
  body{background:#fff}
  .side,.no-print,.flash{display:none!important}
  .main{padding:0}
  .card{border:0;padding:0}
  .labels{display:block;padding:0}
  .label{border:0;page-break-after:always;break-after:page;margin:0}
  .label:last-child{page-break-after:auto;break-after:auto}
}

/* photos */
.photos{display:grid;grid-template-columns:repeat(auto-fill,minmax(140px,1fr));gap:10px}
.photos figure{margin:0}
.photos img{width:100%;aspect-ratio:4/3;object-fit:cover;border-radius:8px;border:1px solid var(--line);display:block}
.photos figcaption{display:flex;justify-content:space-between;align-items:center;gap:6px;margin-top:4px}
.report-section{break-inside:avoid}

/* role access grid */
table.access td,table.access th{vertical-align:middle}
table.access .c{text-align:center;width:96px}
table.access input[type=radio]{width:18px;height:18px;margin:0;accent-color:var(--brand)}

/* customer profile tabs and timeline */
.tabs{display:flex;gap:4px;border-bottom:1px solid var(--line);margin-bottom:14px;overflow-x:auto}
.tabs a{padding:10px 14px;color:var(--muted);font-weight:600;border-bottom:2px solid transparent;margin-bottom:-1px;white-space:nowrap}
.tabs a:hover{text-decoration:none;color:var(--ink)}
.tabs a.on{color:var(--brand-ink);border-bottom-color:var(--brand)}
.tabs a b{font-weight:600;background:var(--bg);border:1px solid var(--line);border-radius:999px;padding:0 7px;font-size:12px;margin-left:4px}
.thumb{width:56px;height:42px;object-fit:cover;border-radius:6px;border:1px solid var(--line);display:block}
.timeline{list-style:none;margin:0;padding:0}
.timeline .tl-day{font-weight:700;margin:14px 0 6px;font-size:14px}
.timeline .tl-day:first-child{margin-top:0}
.timeline .tl-item{display:flex;gap:12px;padding:6px 0 6px 12px;border-left:2px solid var(--line);align-items:baseline}
.timeline .tl-time{width:42px;flex:none;font-variant-numeric:tabular-nums}
@media print{.tabs{display:none}.tab-panel[hidden]{display:block!important}}

/* area letter */
.area-tag{display:inline-flex;align-items:center;justify-content:center;min-width:24px;height:24px;padding:0 6px;border-radius:6px;background:var(--side);color:#fff;font-weight:800;font-size:13px;margin-right:6px;vertical-align:middle}
.area-tag.big{min-width:44px;height:44px;font-size:22px;border-radius:10px}
.label{position:relative}
.label .l-area{position:absolute;right:4mm;top:9mm;width:12mm;height:12mm;border:2px solid #000;border-radius:2mm;display:flex;align-items:center;justify-content:center;font-size:18pt;font-weight:900}
.label .l-name{padding-right:14mm}
.nav-count{background:#d97706;color:#fff;border-radius:999px;font-size:12px;font-weight:700;padding:0 7px;margin-left:6px}
.route-area{font-size:15px;margin:16px 0 8px;padding:6px 10px;background:var(--bg);border-radius:8px}
.route-area:first-of-type{margin-top:0}

/* customer portal */
.portal{background:var(--bg)}
.p-top{background:var(--side);color:#fff;padding:12px 16px;display:flex;align-items:center;gap:12px;flex-wrap:wrap;position:sticky;top:0;z-index:10}
.p-brand{color:#fff;font-weight:800;font-size:18px;margin-right:auto}
.p-brand:hover{text-decoration:none}
.p-nav{display:flex;gap:4px;align-items:center;flex-wrap:wrap}
.p-nav a,.p-nav button{color:#cfdcdf;padding:8px 12px;border-radius:8px;background:none;border:0;font:inherit;cursor:pointer}
.p-nav a.on{background:var(--brand);color:#fff}
.p-nav a:hover{text-decoration:none;background:rgba(255,255,255,.08)}
.p-nav form{display:inline}
.p-main{max-width:760px;margin:0 auto;padding:22px 16px 60px}
.p-main h2{font-size:17px}
.p-narrow{max-width:460px;margin-left:auto;margin-right:auto}
.p-help{text-align:center;margin-top:24px}
.choice{display:grid;grid-template-columns:1fr 1fr;gap:10px}
.choice label{display:block;margin:0;cursor:pointer;position:relative}
.choice input{position:absolute;opacity:0;pointer-events:none;width:1px;height:1px;min-height:0;top:0;left:0}
.choice span{display:block;border:1.5px solid var(--line);border-radius:10px;padding:12px 14px;background:#fff;height:100%}
.choice strong{display:block;font-size:15px}
.choice small{display:block;color:var(--muted);font-weight:400;margin-top:2px}
.choice input:checked+span{border-color:var(--brand);box-shadow:inset 0 0 0 1px var(--brand);background:color-mix(in srgb,var(--brand) 6%,#fff)}
.choice input:focus-visible+span{outline:2px solid var(--brand);outline-offset:2px}
.item{border:1px solid var(--line);border-radius:10px;padding:12px;margin-bottom:10px}
@media (max-width:640px){
  .p-nav{width:100%;justify-content:space-between}
  .p-nav a,.p-nav button{padding:8px 6px;font-size:14px}
  .choice{grid-template-columns:1fr}
}
.side .nav-group{color:#8fb3ad;font-size:12px;font-weight:600;padding:2px 10px 4px}
.prod-thumb{width:64px;height:64px;object-fit:cover;border-radius:6px;border:1px solid var(--line);display:block;background:var(--bg)}
.prod-photos{display:grid;grid-template-columns:repeat(auto-fill,minmax(120px,1fr));gap:10px;margin-bottom:12px}
.prod-photos figure{margin:0}
.prod-photos img{width:100%;aspect-ratio:1;object-fit:cover;border-radius:8px;border:1px solid var(--line);display:block}
.prod-photos figure.cover img{outline:3px solid var(--brand);outline-offset:-3px}
.prod-photos figcaption{display:flex;gap:4px;flex-wrap:wrap;margin-top:4px}

/* Carpet Cure logo in the staff sidebar and on carpet labels */
.side .brand img{display:block;height:40px;width:auto;max-width:100%;background:#fff;padding:4px 10px;border-radius:8px}
@media (max-width:900px){.side .brand img{height:34px;padding:3px 8px}}
.label .l-top{align-items:center}
.label .l-logo{height:8mm;width:auto;max-width:60%;display:block}

/* departments */
.dept-badge{display:inline-flex;align-items:center;gap:6px;font-size:13px;font-weight:600;white-space:nowrap}
.dept-badge::before{content:"";width:10px;height:10px;border-radius:50%;background:var(--c);flex:none}
.dept-dot{display:inline-block;width:14px;height:14px;border-radius:50%;background:var(--c);margin-right:10px;vertical-align:middle}
.dept-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(260px,1fr));gap:14px;margin-bottom:16px}
.dept-grid .card{margin:0}
.dept-card{display:block;color:inherit;text-decoration:none;border-top:4px solid var(--c)}
.dept-card:hover{text-decoration:none;box-shadow:0 6px 20px rgba(0,0,0,.08)}
.dept-card.off{opacity:.6}
.dept-card-top{display:flex;justify-content:space-between;align-items:flex-start;gap:8px}
.dept-card h2{margin:0 0 6px}
.dept-card .pill{font-size:12px;padding:2px 8px;border-radius:999px;background:#eef2f3;white-space:nowrap}
.dept-nums{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;margin-top:10px}
.dept-nums b{display:block;font-size:17px}
.dept-nums span{font-size:12px;color:#6b7280}
.pick-list{max-height:280px;overflow:auto;border:1px solid #e5e7eb;border-radius:8px;padding:6px 10px;margin-bottom:12px}
.pick-list .check{display:block;margin:6px 0}
.choice.c3{grid-template-columns:repeat(3,1fr)}
@media (max-width:700px){.choice.c3{grid-template-columns:1fr}}

/* extra work found on a carpet */
.extras-card .extra{border:1px solid var(--line);border-radius:10px;padding:12px;margin:10px 0;background:#fff}
.extras-card .extra.just-added{border-color:#d97706;box-shadow:0 0 0 3px rgba(217,119,6,.15)}
.extra-top{display:flex;justify-content:space-between;gap:12px;align-items:flex-start}
.extra-right{text-align:right;display:flex;flex-direction:column;align-items:flex-end;gap:4px}
.extra-price{font-weight:700;font-size:17px}
.extra-price.struck{text-decoration:line-through;color:#94a3b8}
.extra-actions{display:flex;flex-wrap:wrap;gap:6px;margin-top:10px;align-items:center}
.extra-priceform{display:inline-flex;gap:4px;align-items:center}
.extra-priceform input{width:90px;min-height:32px;padding:4px 8px}
.extra-new{margin-top:12px}
.extra-new summary{list-style:none;display:inline-block;cursor:pointer}
.extra-new summary::-webkit-details-marker{display:none}
.extra-new[open] summary{margin-bottom:12px}
.extra-alert{border-left:4px solid #d97706;background:#fffaf0}
.override-note{color:#b45309}
.override-box{margin-top:10px;border:1px dashed #d97706;border-radius:8px;padding:8px 10px;background:#fffaf0}
.override-box summary{cursor:pointer;font-size:13px;font-weight:600;color:#b45309}
.override-box form{margin-top:8px}
.override-box.open{margin:6px 0 12px}

/* scan page */
.scan-reader{max-width:520px;width:100%;border-radius:10px;overflow:hidden;background:#0d1a33}
.scan-reader:empty{display:none}
.scan-reader video{width:100%!important;height:auto!important;display:block}
.side a.nav-pos{background:#2BB9A3;color:#13284A;font-weight:600;border-radius:8px}